Frequently Asked Questions

How does Cordillera Health work?

Cordillera Health connects you with licensed medical professionals through secure virtual consultations. Each of our specialized clinics — including men’s, women’s, and mental health — provides personalized, evidence-based care from the comfort of your home.

Is my information private?

Absolutely. Your privacy is one of our highest priorities. All appointments and communications are fully confidential and protected under HIPAA-compliant standards. Your information is never shared or sold.

Do I need to live in a specific state to receive care?

Our providers are licensed in multiple states, and you’ll be matched with a professional licensed in your state of residence. We’re continually expanding our reach to make high-quality telehealth available to more people across the U.S.

Can I get prescriptions or lab orders through Cordillera Health?

Yes. When medically appropriate, your provider can prescribe medications or order lab tests, which you can complete locally. We work with trusted pharmacies and lab partners to make the process seamless.

Our network offers care through specialized branches:
Oryx Men’s Health focuses on hormone optimization, longevity, and performance.
Lynx Women’s Health provides support for hormonal balance, wellness, and vitality.
Osprey Mental Health offers accessible care for emotional and psychological wellbeing.

Do you accept insurance?

At this time, Cordillera Health operates on a transparent, self-pay model. This allows us to spend more time with our patients and provide individualized care without the restrictions of traditional insurance networks.

How soon can I schedule an appointment?

Most patients are able to book a consultation within a few days — often within 24 hours. Simply select your service area, complete a short intake form, and choose a time that works best for you.

What if I’m unsure which service is right for me?

No problem. Start by scheduling a general consultation — our team will review your goals, symptoms, and concerns, then help guide you to the best branch of care within the Cordillera Health network.